The default — final sale
The site is currently waitlist-only. The published policy for purchases is final sale. Exceptions apply to defects, fulfillment errors, and rights that cannot be excluded by law.
Read sizing twice. Email anyro@sirency.com with measurements before you place an order if you're unsure.
Where exceptions exist
- Defective
- Manufacturing fault — yes, we replace or refund.
- Wrong item
- We sent the wrong piece or color — yes, we replace or refund.
- Damaged in transit
- Contact the studio with the details and photos if available.
- Wrong size or changed mind
- The final-sale default is subject to applicable consumer rights.
How to file an exception
- Email anyro@sirency.com when you notice an issue. This request does not impose a deadline on rights that cannot be excluded by law.
- Subject line: RETURNS — [order number].
- Include photos of the issue, your order number, and the outcome you'd prefer (replace, refund, store credit).
- Contact us before sending anything back so the appropriate remedy and return arrangements can be discussed.
Waitlist preferences
A waitlist signup saves contact details and bag preferences. It does not place an order, take payment or reserve stock, so there is no purchase to cancel or refund. Email the studio to request a correction or removal of your saved details.
Consumer rights
Final-sale wording does not remove rights that cannot be excluded by law. Contact the studio about a fault or fulfillment error, including one noticed after wearing an item. Any remedy depends on the issue and applicable rights, not a blanket exclusion after first wear.
Refund timing
Refund processing arrangements will be confirmed before purchases open. No payment is taken by the current waitlist, and signup does not start a refund or dispatch timeline.