The fine print, stated clearly.

Because we press in limited capsules and don't restock, the default state of every order is final sale. Exceptions apply to defects, fulfillment errors, and rights that cannot be excluded by law.

Read sizing twice. Email anyro@sirency.com with measurements before you place an order if you're unsure.

Defective

Manufacturing fault — yes, we replace or refund.

Wrong item

We sent the wrong piece or color — yes, we replace or refund.

Damaged in transit

Carrier-damaged box — yes, we replace if reported within 7 days of delivery with photos.

Wrong size

Sized up or down — no, but we'll help you list it on Grailed.

Changed mind

Reads-better-on-screen regret — no.

1. Email anyro@sirency.com within 7 days of delivery.
2. Subject line: RETURNS — [order number].
3. Include photos of the issue, your order number, and the outcome you'd prefer (replace, refund, store credit).
4. We reply within 24 business hours with a prepaid return label and instructions.

Pre-orders can be cancelled any time before the press runs. Email us with your order number — full refund, no friction. Once the press has run and labels are cut, the same rules as final sale apply.

• Wear-and-tear after first wear.
• Wash damage from non-recommended care.
• Items that don't fit (size guidance is at every product page).
• Items you've worn outdoors and decided you don't like.
• Free items, samples, or gifts with purchase.

Approved refunds land back on the original payment method within 5–10 business days. We email when we process it; banks vary on visibility.