Shipping Policy
Processing Time
All orders are processed within 1-3 weeks of purchase. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Domestic Shipping (Australia)
Standard shipping within Australia typically takes 5-7 business days after the processing period.
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days (if available at checkout)
International Shipping
We ship worldwide. International shipping times vary by location:
- USA, Canada, UK, Europe: 10-21 business days
- New Zealand, Asia: 7-14 business days
- Other regions: 14-28 business days
* International customers are responsible for any customs fees, duties, or taxes that may apply.
Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. You can track your package using the provided tracking number.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at support@1abel.com with:
- Your order number
- Photos of the damaged package/items (if applicable)
- Tracking information
We will work with you and the carrier to resolve the issue as quickly as possible.
Contact Us
For shipping inquiries, please contact us at support@1abel.com