Refund Policy
ALL SALES ARE FINAL
Due to the nature of our products and limited production runs, we do not accept returns or offer refunds on any purchases. Please review your order carefully before completing your purchase.
Exceptions
We will only accept returns or issue refunds in the following cases:
- Defective Products: If your item arrives with a manufacturing defect
- Wrong Item: If you receive an incorrect item that differs from your order
- Damaged in Transit: If your item arrives damaged due to shipping
How to Report an Issue
If you believe your item qualifies for a return under our exceptions policy, you must contact us within 7 days of receiving your order.
Please email support@1abel.com with:
- Your order number
- Clear photos of the defect or damage
- A detailed description of the issue
Approval Process
Once we receive your request, our team will review it within 2-3 business days. If approved, we will provide you with instructions for returning the item. Approved returns will receive a full refund or replacement at our discretion.
Non-Refundable Items
The following items are NOT eligible for return or refund under any circumstances:
- Items that have been worn, washed, or altered
- Items without original tags or packaging
- Sale or promotional items
- Gift cards
Sizing & Fit
We do not accept returns for sizing or fit issues. Please carefully review our size guide before placing your order. If you're unsure about sizing, please contact us at support@1abel.com before purchasing.
Refund Processing
Approved refunds will be processed within 5-10 business days of receiving the returned item. Refunds will be issued to the original payment method used for the purchase.
Contact Us
For refund inquiries, please contact us at support@1abel.com